Frequently Asked Questions
Everything you need to know about shopping authentic luxury vintage.
How do you guarantee the authenticity of your items?
Every item at AMORE Vintage undergoes a rigorous multi-step authentication process by our in-house experts. We inspect serial codes, craftsmanship, hardware, and materials to ensure 100% authenticity before any product is listed.
What condition are the vintage pieces in?
We use a standardized grading system ranging from 'S' (New/Unused) to 'C' (Well-loved). Detailed descriptions and high-resolution photos of any wear or imperfections are provided on each product page so you can shop with confidence.
Do you offer international shipping?
Yes, we ship worldwide via premium couriers like DHL and FedEx. Shipping costs and delivery times are calculated at checkout based on your location. Please note that international orders may be subject to local customs duties.
What is your return policy?
Due to the unique nature of vintage items, all sales are final. However, if an item is found to be significantly different from its description or if there is an issue with authenticity, please contact us within 48 hours of delivery for a resolution.
Can I request a specific vintage item?
We offer a 'Vintage Sourcing' service for our clients. If you are looking for a specific rare piece or a particular designer model, please contact our concierge team with the details and we will attempt to locate it through our global network.
How should I care for my vintage luxury purchase?
Vintage items require extra care. We recommend storing bags in their dust bags, keeping leather conditioned, and avoiding direct sunlight or humidity. Specific care instructions for different materials are included with every purchase.